Before delivery
Voluntary cancellation and change-of-mind refunds are not offered. This does not affect refunds for orders we cancel, duplicate payments, non-delivery or rights required by law.
Cancellation & Refund Policy
This policy applies to digital software products sold through BazaarNext.
Last updated: 16 October 2026After delivery
Digital licence keys cannot be returned. Product refunds are available only when the supplied key is verified as not working, except where required by law. Unused working keys and change-of-mind purchases are not eligible.
Eligible issues
If your supplied key does not work, contact support with your order number and activation error screenshot. We will verify the activation issue and refund the payment when the key is confirmed faulty. Duplicate payments, non-delivery and orders cancelled by us are handled separately.
Not eligible
Refunds are normally unavailable for disclosed incompatibility, an incorrect edition purchased by the customer, successful activation, publisher account violations or misuse.
Request window
Report delivery or activation problems within 7 calendar days of delivery. Include the order number and relevant screenshots without exposing passwords or financial credentials.
Refund processing
Approved refunds are returned to the original payment method. Bank processing times may apply.
Questions about this page? Email support@bazaarnext.online.